At HD108, your privacy has been a priority from day one. This policy clearly explains what data we collect, how we use it, who can access it, and your rights as a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010. We've written it in plain language – not dense legal jargon – so you know exactly what happens to your information at HD108.
Our Privacy Commitment
How HD108 safeguards your personal information at every step
All data transmitted between your device and hd108's servers is protected using 256-bit SSL encryption technology — the same standard used by Malaysia's leading financial institutions. This means your login credentials, payment details, and personal data cannot be read by any unauthorised party while in transit.
HD108 operates under Malaysia's Personal Data Protection Act (PDPA) 2010. This means we are legally obligated to collect only the data that is necessary, use it solely for stated purposes, and protect it from unauthorised access. You have legal rights over your data, and HD108 fully respects those rights.
HD108 has never and will never sell, rent or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you – it is not a business asset to be traded. Any disclosure to third parties is strictly limited to operational necessity and is always carried out under binding confidentiality agreements.
We only collect data that is genuinely necessary to provide HD108's services to you. We do not collect excessive or irrelevant information beyond what is needed to operate the platform. Every category of data we collect has a clear and justifiable purpose – there is no "collecting data for some undefined future use".
As an hd108 member, you have the right to access your personal data, request a correction if anything is inaccurate, or request deletion of your account and associated data at any time. The process is straightforward — simply contact our support team and your request will be processed within 14 business days in accordance with PDPA requirements.
HD108's primary servers storing Malaysian member data are located in facilities that comply with Malaysia's data protection standards. We do not transfer Malaysian members' personal data overseas except with adequate safeguards and in accordance with conditions stipulated by the PDPA. This ensures your data remains within the protection of Malaysian law at all times.
Hd108 collects your personal data when you register an account, use our services, make financial transactions, or contact our support team. The types of data collected are as follows:
| Data Category | Examples | Collected During |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Registration / KYC |
| Contact Data | Phone number, email address, residential address | Registration |
| Financial Data | Bank account number, TNG/GrabPay digital wallet number | Deposit / Withdrawal |
| Transaction Data | Deposit, withdrawal, betting, and winnings history | Platform Usage |
| Technical Data | IP address, device type, web browser, operating system | Every Visit |
| Behavioural Data | Games played, session duration, preferences | Platform Usage |
| Communication Data | Live chat records, support emails, feedback | Support Interactions |
We do not collect sensitive data such as health information, political affiliation or religious beliefs unless you voluntarily provide it in the context of responsible gaming. Any data collected for KYC (identity verification) purposes is handled with additional safeguards and is accessible only to authorised personnel.
hd108 does not collect or store your full credit or debit card number. All payment processing via TNG eWallet, GrabPay, DuitNow, and FPX is handled by licensed payment processors that comply with PCI-DSS security standards.
Hd108 uses the personal data collected solely for lawful, stated purposes. We do not use your data for any other purpose without obtaining fresh consent from you. The purposes for which data is used are as follows:
We do not use fully automated decision-making that significantly affects you without human review. Any action such as account closure or balance freezing always involves review by authorised hd108 staff.
HD108 does not sell, rent or transfer your personal data to third parties for their own marketing purposes. That said, there are specific situations where we need to share certain data with other parties in order for HD108's services to function properly:
All third parties that receive data from HD108 are contractually bound to protect that data to a standard equal to or higher than this Privacy Policy. They are not permitted to use your data for any purpose other than what has been agreed upon with HD108.
In the event of a business merger, acquisition, or sale of hd108 assets, member data may be transferred as part of the business assets. In such cases, members will be notified in advance and the new privacy policy will explain how their data will be handled by the new entity.
HD108 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure. These measures include:
In the event of a serious data breach affecting your personal data, HD108 will notify you via your registered email within a reasonable timeframe and take the necessary remedial steps in accordance with Malaysia's PDPA requirements.
While HD108 takes all reasonable steps to protect your data, no system is entirely immune to cyber threats. You also play an important role in keeping your account secure – use a strong and unique password for HD108, never share your login credentials with anyone, and contact us immediately if you suspect any unauthorised access.
HD108 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the HD108 website. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect the functionality of the HD108 platform, such as the ability to log in or make transactions. HD108 does not use third-party cookies for targeted advertising from other websites.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you as a data subject have several important rights regarding the personal information HD108 holds about you. These rights may be exercised at any time by contacting our support team:
To exercise any of the rights above, contact us by email at sokongan@hd108.my with the subject line "PDPA Data Rights Request". Please include your full name and hd108 account number to help us process your request promptly. We may need to verify your identity before proceeding to ensure your data is not disclosed to the wrong party.
Hd108 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. General data retention guidelines are as follows:
Once the retention period expires or you request data deletion, hd108 will securely delete or de-identify your data using methods that make recovery impossible. Data that must be retained for legal reasons will be stored separately from active operational data and accessible only by designated authorised staff for that specific purpose.
When you close your hd108 account, your game and transaction records are retained for the period required under Malaysian law. However, your identity and contact information will be de-identified as soon as the mandatory retention period has been fulfilled.
Hd108 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our business operations, new legal requirements, or evolving industry best practices. All changes will be published on this page with a clear update date.
For material amendments – that is, changes that significantly affect how we collect, use or share your personal data – HD108 will provide notice through:
Your continued use of the HD108 platform after any amendments take effect will be considered acceptance of the revised privacy policy. If you do not agree with the changes, you may close your account before the effective date without any penalty.
We encourage you to review this Privacy Policy periodically, especially when you notice update announcements from hd108. Previous versions of the Privacy Policy are available upon request from our support team for reference purposes.
Your data is protected under Malaysia's PDPA. 256-bit SSL is active on every session. No data is sold to third parties. Read Terms & Conditions
All amounts in MYR. Processed by licensed payment processors. No full card data is stored.
Answers to the most frequently asked questions about privacy and data protection at HD108
Your gaming activity data is used not only to improve the platform – but also to help us identify and support members who may need assistance managing their gambling habits. Your privacy is fully protected throughout this process.
Daily Deposit Limit
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Self-Exclusion
Age 21+ Only
Need help? Contact Talian Kasih: 15999 or email sokongan@hd108.my.
Read Our Responsible Gaming Guide →Your data is fully protected under Malaysia's PDPA. Over 500,000 members have trusted hd108 — now it's your turn to join Malaysia's largest entertainment community.
Create Account – Free Log InBy registering, you agree to the Terms & Conditions and HD108's Privacy Policy. Platform for users aged 21+ only. Responsible Gambling